Privacy Policy

Privacy Policy – LuxStays Vacations LLC

Effective Date: October 14, 2025

LuxStays Vacations LLC (“LuxStays,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website www.luxstaysvacations.com , make a reservation, or communicate with us through partner platforms (Hostaway, Airbnb, Vrbo, Booking.com, etc.).

By using our website or booking with us, you consent to this Privacy Policy.

1. Information We Collect

Personal details: name, email, phone, address.

Reservation details: property, dates, guests, requests.

Payment details: processed securely through Stripe.

Communications: via our website or partner OTAs.

Device and usage data: IP, browser type, site analytics.

Social media data: interactions on our verified pages.

We do not intentionally collect sensitive data.

2. How We Use Your Information

Process and manage bookings, payments, and check-ins.

Provide guest services and respond to inquiries.

Coordinate cleaning, maintenance, and property support.

Send confirmations, updates, and limited offers.

Comply with legal, tax, and safety obligations.

Improve website and marketing effectiveness.

Detect and prevent fraudulent activity.

3. Sharing of Information

We share data only with trusted providers like Hostaway, Stripe, OTAs, and service vendors (cleaning, maintenance, marketing tools). They are required to protect and use your data solely for intended purposes.

4. Payments & Data Security

Payments are processed through Stripe. We don’t store card numbers. Transactions are encrypted and PCI DSS Level 1 certified.

Currency: USD, with taxes and fees displayed before payment.

Refunds and chargebacks follow booking terms.

Payment inquiries: rentals@luxstaysvacations.com

5. Cookies & Analytics

We use cookies to enhance performance and analyze usage. You can manage them via your browser settings. Some features may be limited if disabled.

Manage cookies at www.allaboutcookies.org

6. Data Retention

We retain personal data only as long as needed for reservations, legal obligations, and dispute resolution. Old data is deleted or anonymized.

7. Your Privacy Rights

You may request access, correction, or deletion of your personal data, or opt out of marketing.

Email: support@luxstaysvacations.com

8. Children’s Privacy

Our services are for adults. We don’t knowingly collect data from children under 13.

9. International Data Transfers

By using our services outside the U.S., you consent to your data being processed in the United States.

10. Security Measures

We implement safeguards to protect your data against unauthorized access, misuse, or loss.

11. Updates to This Policy

We may update this Policy periodically. The latest version will always appear here.

12. Contact Us

LuxStays Vacations LLC

Bookings: rentals@luxstaysvacations.com

Privacy: support@luxstaysvacations.com

Website: www.luxstaysvacations.com

Location: Southwest Florida, USA